Ordering Information

 

You can place your order online or contact us with:
Telephone:Toll Free: 1-(800)-239-7129 (USA & Canada)
Direct Dial & International: 1-(858)-552-0992
FAX: 1-(858)-552-0999
 
E-Mail: SALES@CARBOMER.COM
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Mail:
Customer Service Department CarboMer, Inc.
P.O. Box 261026
San Diego, CA 92196
USA
 
When placing an order, please provide the following information :
  • Shipping & billing address
  • Your telephone/FAX/name of contact/name of end user
  • CarboMer customer number
  • Purchase order number/reference
  • Catalogue number
  • Quantity and unit size
  • Customs broker or agent for international orders
 
Technical Service:
1-(800)-239-7129
1-(858)-552-0992
 
TERMS:
 
Prices are in US$ and are subject to change without notice. Terms: net 15 days from invoice date. Payment may be made by check drawn on a US bank (free of all bank charges), credit card, UNESCO coupon, international money order, wire transfer, or letter of credit. Shipping charges are added. Bulk pricing is available, please inquire. If you require MSDS or other information to accompany your order, please request it when placing your order. Minimum order: $100.00.
 
DELIVERY:
 
We will ship most orders within 48 hours. Please note that some of our rare items have longer delivery times. All domestic orders with standard delivery are shipped via our preferred carrier. Next day or second day delivery is also available at an additional charge. Additional shipping and handling charges apply for dry ice shipments.
 
Custom orders require 50% prepayment and can only be canceled or altered up to 3 days after posting of purchase order.
 
WARRANTY:
 
We warrant that our products are of merchantable quality at the time of shipment. The suitability of our products for any special uses is not warrantied. In no case shall we be liable for incidental or consequential damages.
 
RETURNS:
 
Returns will be accepted ONLY with prior authorization within 15 days from the invoicing date. Due to regulatory and quality control reasons, we do not accept return on goods ordered in error. All other claims for shortages, discrepancies and damaged shipments must be reported within 5 days from invoice date.
 
NOTICE:
 
ALL PRODUCTS ARE SOLD FOR RESEARCH USE ONLY, AND NOT FOR HUMAN DIAGNOSTIC, DRUG OR FOOD USE. Buyer assumes all risk and liability for the use of the products listed here. The information provided here is accurate and reliable to the best of our knowledge. However, since any assistance furnished by us with reference to the use and disposal of our products is provided free of charge, and since the use and disposal are not within our control, no liability can be accepted in respect to such information and all warranties, conditions and statements, expressed or implied, concerning the described products are excluded. Freedom from patents owned by us or others must not be assumed.